Last Updated: August 18, 2026
NOVA Revenue Solutions respects your privacy and is committed to protecting the personal and confidential information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our medical billing and practice management services.
Information We Collect
We may collect information that you voluntarily provide through our website, contact forms, consultation requests, or other communications, including:
- Name
- Email address
- Phone number
- Practice or organization information
- Selected service
- Information included in your message or inquiry
We may also automatically collect certain technical information such as IP address, browser type, device information, referring pages, and website usage data.
Protected Health Information
As a provider of medical billing, revenue cycle management, credentialing, eligibility verification, administrative support, and related healthcare services, NOVA Revenue Solutions may receive or process Protected Health Information (PHI) on behalf of healthcare providers.
Where applicable, we handle PHI in accordance with HIPAA requirements, applicable Business Associate Agreements, and other applicable privacy and security obligations.
PHI received while providing services is used or disclosed only as permitted by applicable agreements and law.
Please Do Not Submit Patient Information Through General Forms
Our general website contact forms are intended for business inquiries and consultation requests.
Unless specifically instructed to use an approved secure communication method, please do not submit patient medical records, Social Security numbers, insurance identification numbers, or other sensitive patient information through general website forms.
How We Use Your Information
We may use collected information to:
- Respond to inquiries and consultation requests
- Provide requested services
- Communicate with healthcare practices and providers
- Manage billing and revenue cycle operations
- Perform credentialing and eligibility verification services
- Provide front-office and administrative support
- Improve our website and services
- Maintain security and prevent misuse
- Meet contractual, legal, and regulatory requirements
Medical Billing and Practice Management Data
When providing services to healthcare organizations, we may process information necessary for activities such as:
- Patient registration
- Insurance eligibility verification
- Prior authorization
- Medical coding
- Claim preparation and submission
- Payment posting
- Denial management
- Accounts receivable follow-up
- Billing audits
- Provider credentialing
- Revenue cycle reporting
- Patient statements and related administrative support
Such information is handled according to applicable contractual and regulatory requirements.
How We Share Information
We may share information only when reasonably necessary to operate our business, provide contracted services, comply with legal requirements, or work with authorized service providers.
These parties may include:
- Healthcare providers and authorized practice personnel
- Insurance companies and payers
- Clearinghouses
- Authorized billing and technology providers
- Credentialing organizations
- Hosting and security providers
- Professional advisers
- Government or regulatory authorities when legally required
Where required, appropriate confidentiality, security, and Business Associate Agreements are maintained.
HIPAA and Data Security
NOVA Revenue Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect confidential information against unauthorized access, loss, misuse, alteration, or disclosure.
Where we create, receive, maintain, or transmit electronic Protected Health Information on behalf of a covered entity, applicable HIPAA security requirements and contractual obligations apply.
No electronic transmission or storage system can be guaranteed to be completely secure, but we take reasonable measures to protect information entrusted to us.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and enhance user experience.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Third-Party Services
Our website may contain links to or integrate with third-party platforms, including appointment scheduling, communication, analytics, hosting, or other service providers.
Information submitted directly to a third-party service may also be subject to that provider’s own privacy policy and terms.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, comply with contractual obligations, resolve disputes, and meet applicable legal or regulatory requirements.
Healthcare-related information processed on behalf of clients may also be retained or returned according to applicable agreements and legal requirements.
Your Privacy Choices
Depending on your location and applicable law, you may have rights regarding your personal information, which may include requesting access, correction, deletion, or information about how your data is used.
To submit a privacy-related request, please contact us using the information provided below.
Certain information may need to be retained when required by law, contract, healthcare regulations, or legitimate business obligations.
Marketing Communications
If you receive promotional communications from NOVA Revenue Solutions, you may request to stop receiving them at any time.
Service-related, contractual, security, or administrative communications may still be sent when necessary.
Children’s Privacy
Our website and services are intended for healthcare professionals, practices, organizations, and business users. We do not knowingly use our website to collect personal information directly from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact:
NOVA Revenue Solutions
Email: info@novarevenuesolutions.com
Website: novarevenuesolution.com